From first call to first session.
A clear, supported path — with our clinical team guiding you at every step. No sales reps, no runaround, and a real BCBA leading the way from day one.
What to expect.
Every family's timeline is a little different — funder approvals vary — but the path looks like this.
Reach out
Submit our short Request for Services form or call us at (510) 500-5124. Tell us a little about your child and your insurance. A member of our clinical team — not a call center — responds within one business day.
Insurance & eligibility
We verify your benefits with Kaiser, CCHP, or RCEB — or explore a single-case agreement if you have another plan — and confirm what your funder requires, like a diagnosis or referral. We'll tell you exactly what to expect before anything begins.
BCBA assessment
A Board Certified Behavior Analyst meets your child and family, observes how your child plays and communicates, and talks with you about your priorities. This is where we learn what matters most to you.
Individualized treatment plan
Your BCBA builds a program from scratch — goals, recommended hours, and the right setting — and reviews every piece of it with you. Nothing is set in stone; it's a plan you help shape.
Authorization & your care team
We submit the plan to your funder for authorization and match your child with a consistent Registered Behavior Technician. You'll meet the team who will actually be in the room.
Begin & review
Sessions begin in-home or in-center. Your BCBA stays closely involved, reviews progress with you regularly, and revises goals as your child grows. If something isn't working, we change it.
A few things that speed up your start.
Don't have everything yet? No problem — reach out anyway and we'll help you gather it.
Insurance information
Your child's insurance or Regional Center details, so we can verify coverage quickly.
Diagnosis or referral
Any autism diagnosis report or physician referral, if you have one. Many funders require it for ABA.
Your goals
A few notes on what you'd love to see for your child. Your priorities shape the whole plan.
We've answered the ones families ask most.
From insurance and out-of-pocket costs to in-home versus in-center care and getting started — our Help Center covers it. And if yours isn't there, our clinical team is happy to help.
Take the first step today.
It starts with a short form and a conversation. We'll handle the rest, together.
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